FAQ

Got questions? We've gathered the most common ones below. If you still need help, email us at support@mimidream.com. 💕

Orders & Payment

What payment methods do you accept?
We accept all major credit and debit cards and secure checkout options shown at checkout.

Can I change or cancel my order?
Contact us as soon as possible at support@mimidream.com. If your order hasn't shipped yet, we'll do our best to help.

Shipping & Delivery

Do you ship worldwide?
Yes! We ship to most countries around the world.

How long does delivery take?
Orders are processed in 1-3 business days. Delivery usually takes 10-20 business days depending on your location. See our Shipping Policy for details.

Will I get a tracking number?
Yes, you'll receive tracking details by email once your order ships.

Sizing

How do I choose my size?
Each product page includes a size guide. Asian/alt fashion sizing can run small, so we recommend checking the measurements before ordering.

Returns & Refunds

What is your return policy?
We accept returns of unworn items in original condition within 14 days of delivery. See our Refund & Return Policy.